top of page

SHIPPING AND DELIVERY

PROCESSING TIME

As we do care about environment and sustainable production, we do not manufacture big volumes on stock.


Unless otherwise specified, all pieces are made to order. Please allow a minimum of one week for dispatch.

Pre-order items may take up to  4-6 weeks for dispatch. We take great care in the making of each piece, so we appreciate your patience in the meantime.


Where specified, “ready to ship” pieces  can ship within 2-3 days of purchase.

DOMESTIC SHIPPING

Hong Kong local delivery is charged hkd 30 via SF .

 

We offer free shipping on all Hong Kong orders over 450hkd.

INTERNATIONAL SHIPPING

International shipping is charged at a flat rate of hkd 250.

 

We offer free shipping all international orders over 2000hkd.

DUTIES & TAXES

Duties and taxes of international orders billed by the destination country’s customs department are the responsibility of the buyer,  which are not included in purchase price or shipping rate.  Any such fees that might be incurred, including additional charges for items returned due to unpaid customs fees, are the sole responsibility of the customer.


Please be aware that we do not offer refunds for orders returned due to lack of payment of import fees. Additionally, return and reshipment costs will be charged to the customer.

bottom of page